Supervisor of Technology: Brett Slezak
New Parent/Student Remote Help Desk:
This year, with the global pandemic forcing us all to move quickly and with little notice between hybrid in-person and full virtual learning, our reliance on technology has been unprecedented. With this new reliance on technology, the requests for tech support have also reached an unprecedented volume. In an effort to deal with the increased demand, the AVSD technology department will now be working with Computer Center Line (CCL), our long time managed IT and support services, to be creating a student/parent remote help desk. Here are some things to note about this new program:
- Support requests can now be submitted here: http://avdynamos.cclprotech.com/support/tickets/new
- Help desk tickets will be answered between the hours of 7:30am and 4:00pm.
- If you are unsure if your tech problem should be submitted, submit your ticket anyway. The remote help desk is here to help and will guide you in the right direction if need be.
- Here is a quick instructional video in case you have questions about submitting a new support ticket:
In addition to all of this, you can also use the two buttons below to navigate to our common tech support help guides and a "Get Connected" page dedicated to ways to get connected to the Internet.
Supervisor of Technology
This fall, AVSD was accepted into T-Mobile's Project 10 Million, which provides free or low-cost mobile hotspots to disconnected or under-connected families. These mobile hotspots are small devices that use cellular data to connect to the internet that your Chromebook, iPad, or Laptop can connect to. AVSD was awarded a limited number of devices, each of which has 100 Gigabytes of data loaded on them for the year. In order to take part in this program, students must be enrolled in the National School Lunch Program and qualify for Free/Reduced lunch. If you are interested in taking part in this program please complete the application in the link below. There is no cost to students or families for this program.